Midwest Service Management Diners Club Meeting

Midwest Service Management Diners Club

Dec 14, 2022, 4:00 – 7:00 PM


About this event

Join us for our virtual Midwest ITSM Diners Club meeting.

Mike McMullen - Ivanti Principal Sales Engineer, will be presenting Ivanti Xtraction - IT Reporting and Business Intelligence and Ivanti Neurons for ITAM - Strategic IT Asset Management Software.

Xtraction consolidates data from multiple sources and tools and presents it in one place. Xtraction is available to Ivanti-hosted customers as well as Cherwell on-prem customers.

ITAM consolidates your IT asset data and lets you track, configure, optimize and strategically manage your assets through their full lifecycle.

Date: December 14th, 2022

Time: 10:00 - 1:00CST

This group is for Cherwell Service Management (CSM) and Ivanti Service Manager (ISM) customers; we are very excited! Register today!

The Midwest Service Management Diners Club user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM and ISM administrators and process owners in Iowa. We meet four times a year (twice in-person and twice virtually) to see how other customers are using the platform or how others have solved the same things you're working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-iowa-service-management-diners-club. If you haven't joined Innovators yet, use this unique join link to automatically sign up and be added to the Iowa group: https://innovators.ivanti.com/join/iaitsm.

Please submit any questions you would like to cover as part of the roundtable discussion here: https://app.meet.ps/attendee/v9az4ti3

This event is held via Zoom. View Zoom's privacy policy at https://explore.zoom.us/docs/en-us/privacy.html

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Wednesday, December 14, 2022
4:00 PM – 7:00 PM UTC


4:00 PMWelcome and Introductions
4:15 PMCommunity Updates
4:30 PMProduct Update
5:00 PMIvanti Neurons for ITAM - Strategic IT Asset Management Software, Mike McMullen with Ivanti
5:30 PMXtraction, Robert Hanson, The First Bank & Mike McMullen, Ivanti
6:15 PMOpen Discussion - Round Table
6:45 PMPlan Next Meeting: Date, Time, Agenda
7:00 PMMeeting Ends


  • Mike McMullen


    Principle Sales Engineer


  • Steve Clime

    Fareway Stores, Inc

    ITIL Architect

  • Shannon Burns


    Ivanti User Group Team

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