Mar 22, 2023, 2:30 – 9:30 PM (UTC)
Midwest Service Management Diners Club
Join us on March 22nd, 2023, in Coralville, IA, for a hands-on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform. NOTE: This is an in-person workshop. Don't miss out! Register Today!
Join us in Coralville, IA, on Wednesday (March 22nd, 2023), for a hands-on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This hands-on, in-person-only workshop will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don't miss out! REGISTER TODAY!
In-Person Workshop Experience:
Please bring your laptop for the convergence training session.
Note that this is an in-person workshop to allow us to have a collaborative and engaging training experience.
Important Links:
Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators:
https://innovators.ivanti.com/forum/c/imug-iowa-service-management-diners-club
If you haven't joined Innovators yet, use this unique join link to sign up and be added to the Iowa group automatically:
https://innovators.ivanti.com/join/iaitsm
Wednesday, March 22, 2023
2:30 PM – 9:30 PM (UTC)
| 2:30 PM | Welcome, Introductions and Community Updates |
| 2:45 PM | Migrating over to Neurons for ITSM Update |
| 3:15 PM | Neurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti |
| 5:00 PM | Lunch Break |
| 6:00 PM | Continued Training |
| 9:00 PM | Wrap-up Meeting |
Ivanti
Senior Technical Trainer
Ivanti
Manager, Product Management
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