Are you ready to challenge the way you work and think? Join us at the next Northeast ITSM User Group meeting on September 25 at 10 AM ET to create stronger business connections, share your knowledge, and learn from other users' experiences and expertise. 

Take advantage of this excellent opportunity to build on your knowledge and participate in our open discussion forum to get advice from your peers on current projects and challenges.

During this session, we will cover…

• Roadmap for Neurons for ITSM and CSM
• CSM Migration Update
• Hear from Rus Karlov with Solutions Health on their Quick Ticket creation in CSM.
• Learn about the First Call Resolution with Neurons Self-Healing Bots in ITSM.
• Roundtable/Open Discussion

The Northeast CSM (Cherwell Service Management) user group meeting is for, by, and about customers, and we meet four times a year to see how other customers are using the platform or how others have solved the same things you're working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other.

Please note:

• Stay in touch with your group between meetings through the Ivanti Innovators Engage forum: https://innovators.ivanti.com/forum/c/general
• Please submit any questions you would like to cover as part of the roundtable discussion here: https://meet.ps/dveerrx8
• This is a virtual meeting during which we will use third-party conferencing. View MS Teams privacy policy.