Ask the Expert - Solving Localisation Challenges with Ivanti ITSM

Aug 19, 3:00 – 4:00 PM (UTC)

Service and Asset Management Central

Got questions about Ivanti ITSM localisation? Join our Ask the Expert session with Brian Schmidt from Clever Choice. Learn how to streamline ITSM processes across languages, configure translations, and boost efficiency for multilingual teams. Submit your questions in advance and unlock the full potential of Ivanti ITSM.

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Please submit your questions in advance, HERE

Ask the Expert: Solving Localisation Challenges with Ivanti ITSM

Have you got questions about streamlining Ivanti ITSM processes across diverse languages and cultures? This Ask the Expert session with Brian Schmidt from Clever Choice is your ultimate guide to unlocking the full localisation potential of Ivanti ITSM.

Brian will not only walk you through the essentials of ITSM localisation but will also help you resolve challenges related to configuring languages, translations, and cultural settings to suit your organisation’s needs.

Your questions / topics could be:

  • Translating English to other languages seamlessly to meet your organisation's unique needs.
  • Configuring different languages for different parts of your business, ensuring every department is equipped with tools tailored to their local language.
  • Localisation best practices for self-service portals and analyst forms, empowering users to work efficiently in their preferred language.

You’ll also gain clarity on important concepts like "cultures"—how language, currency, and country-specific settings come together to shape the ITSM experience.

Why Attend?

  • Enhance User Experience: Personalize to your users' language preferences.
  • Boost Efficiency Across Borders: Enable employees, analysts, and end-users to navigate ITSM tools effortlessly in their local language.
  • DIY Translation Tools: Discover how Ivanti ITSM equips you to add languages and customize translations using built-in tools.

This session is perfect for anyone who needs to translate English into other languages to drive productivity and inclusivity within their organisation. Whether you oversee IT, manage operations, or are gearing up for global expansion, Ivanti ITSM localisation offers powerful solutions tailored for multilingual businesses.

Please submit your questions in advance to ensure they are answered during the meeting. Questions asked on the day will be answered, if time permits. Click here to ask your question.

This event is held via MS Teams and will be recorded. View MS Teams privacy policy.


When

When

Tuesday, August 19, 2025
3:00 PM – 4:00 PM (UTC)

Agenda

Welcome and introductions
Your questions answered
Meeting ends

Speaker

  • Brian Schmidt

    Clever Choice

    CTO

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