South Africa ITSM User Group Virtual Meeting

South Africa ITSM

Jul 5, 2023, 8:00 – 10:00 AM



About this event

Join us for the upcoming South Africa ITSM Virtual User Group

This South Africa ITSM Group user group is for, by, and about customers. Connect with other users, administrators and process owners using Ivanti ITSM solutions across South Africa and the world. When we meet we compare how other customers are using the platforms or how others have implemented the same things you’re working on, learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes these Ivanti user group events unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the event—making our events truly customer-driven. We will take short comfort breaks between sessions.

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators!

Please note: for those joining the meeting virtually, we will use third party conferencing (MS Teams). MS Teams privacy policy.



Wednesday, July 5, 2023
8:00 AM – 10:00 AM UTC


8:00 AMWelcome and introductions
8:05 AMIvanti community updates
8:15 AMNeurons for ITSM / CSM Updates
9:00 AMMaking N4ITSM your own!
9:30 AMGroup discussion: archiving!
9:45 AMRound table


  • Terence Van Schalkwyk

    Allan Gray Ltd.

    Senior Business Analyst

  • Emma Dickson


    Product Manager


  • Graham Plumb

    Community Program Manager

  • Terence van Schalkwyk

    Allan Gray Ltd

    Community Leader

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