Join us for the upcoming South Africa ITSM Virtual User Group
This South Africa ITSM Group user group is for, by, and about customers. Connect with other users, administrators and process owners using Ivanti ITSM solutions across South Africa and the world. When we meet we compare how other customers are using the platforms or how others have implemented the same things you’re working on, learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.
What makes these Ivanti user group events unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the event—making our events truly customer-driven. We will take short comfort breaks between sessions.
Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators!
Wednesday, July 5, 2023 8:00 AM – 10:00 AM UTC
Welcome and introductions
Ivanti community updates
New name for Ivanti Momentum user groups. How do your user groups work and community updates.
Neurons for ITSM / CSM Updates
What's new and what's next?
Making N4ITSM your own!
When Allan Gray embarked on our migration off ITSM who knew we would have a tool that would just do more than IT?
Group discussion: archiving!
Group knowledge share: what's your best practice for archiving old records and being able to access them using the ISM UI. To include the main BO's and their related objects like Tasks, Journals, Attachments, Audit history etc.
Open group discussions and plan what's next! This is your group, we want your ideas and talking points for future meetings...bring you and your ideas along!