Texas CSM: Exploring Ezcorp’s Switch from Cherwell to Neurons ITSM

Jul 30, 3:00 – 4:00 PM (UTC)

Texas CSM

Stay connected! Join us on Wednesday, July 30, 2025, at 10 a.m. CDT for insights from Ezcorp’s transition from Cherwell to Neurons.

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Stay Connected!

Join us on Wednesday, July 30, 2025, at 10 a.m. CDT for an insightful session with Ezcorp as they share their experiences and key takeaways from their migration journey from Cherwell to Neurons. Discover practical lessons, challenges, and successes that can help guide your own transition. Don’t miss this opportunity to gain valuable insights from a real-world perspective!

Key Topics Covered:

  • Full migration of the old environment into a LIVE Neurons Model
  • Full English/Spanish language capabilities
  • Custom problem management workflows
  • Enhanced ticket visibility for roles like SM, DM, FSE, and more

Don’t miss this opportunity to learn and connect!

Please note:


Speakers

  • Diane DePalma

    EZCORP

    Director Production Support

  • Christopher Shoemaker

    EZCORP

    Infrastructure Sr. Solutions Architect

Organizers

  • Shannon Burns

    Ivanti User Group Team

  • Catherine Stevens

    Texas Department of Public Safety

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