This South Africa ITSM user group is for, by, and about customers. Connect with other users, administrators and process owners using Ivanti ITSM solutions across South Africa. When we meet we compare how other customers are using the platforms or how others have implemented the same things you’re working on, learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes these Ivanti user group meetings unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the meeting—making our meetings truly customer-driven.

What does a typical meeting agenda look like?

• Welcome and Introductions: Find out who's in the room.
• Ivanti Updates and announcements.
• Customer Show and Share: This is a chance for customers to see what other customers have done / are doing.
• Product demo or discussion.
• Roundtable discussions or "solve my problem": an open forum to ask questions or discuss topics not on the formal agenda. It’s a good opportunity to crowdsource potential solutions regarding your ITSM projects.
• Plan next meeting