Europe, Middle East, Africa




This UK Ivanti Service Manager (ISM) user group is for, by and about customers. Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved the things you’re working on, learn the latest product updates, and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

What makes your Ivanti User Group meetings unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present and the Ivanti team will support the meeting—making them truly customer-driven.

What does a typical meeting agenda look like?

  • Welcome and introductions: find out who's in the room.
  • Ivanti updates and announcements.
  • Customer show and share: this is a chance for customers to see what other customers have done.
  • Product demo or discussion.
  • Roundtable discussion or solve my problem: this is an open forum to ask questions or discuss topics not on the formal agenda. It’s a good opportunity to crowdsource potential solutions regarding your ISM project.
  • Plan next meeting.

Past events

In-Person User Group

UK ISM / NHS Joint User Group in-person meeting - 21st May 2024

Virtual User Group

UK ISM User Group meeting - 19th March 2024

Virtual User Group

UK ISM User Group meeting 13th December 2023

Virtual User Group

UK ISM User Group meeting 13th September

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Graham Plumb

User Group Program Manager

Mark Temple

UK ISM User Group Community Leader
University Of Glasgow

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