IMUG: Johannesburg Cherwell Group

South Africa ITSM User Group

Wednesday, November 24, 2021, 12:00 – 2:30 PM UTC


About this event

Join us for the upcoming IMUG: Johannesburg Cherwell Group.

This Cherwell Service Management (CSM) user group is for, by, and about customers and fosters collaboration among group members.

Connect with other CSM administrators and process owners around South Africa. We meet twice a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Please submit any questions you would like to cover as part of the roundtable discussion here:



Wednesday, November 24, 2021
12:00 PM – 2:30 PM UTC


12:00 PMWelcome, Introduction and Updates
12:10 PMProduct roadmap
1:10 PMCustomer show and share
1:40 PMBreak
1:45 PMQ&A and group collaboration
2:00 PMRoundtable discussion
2:20 PMPlan next meeting and Wrap Up