Jan 21, 2022, 2:00 – 5:00 PM (UTC)
Kick off the year on a high note. Join the Northeast CSM (Cherwell Service Management) user group meeting on January 21, 2022.
The Northeast CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners around the Northeast. We meet three times a year to see how other customers are using the platform or how others have solved for the same things you’re working on. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.
Important links for this meeting:
Friday, January 21, 2022
2:00 PM – 5:00 PM (UTC)
2:00 PM | Welcome, Introductions and Updates |
2:15 PM | Converting IT Asset Management into CMDB Best Practices – T4S |
3:15 PM | Break |
3:25 PM | Survey |
3:30 PM | Show and Share: Booker mApp – Excalibur |
4:00 PM | Risk Assessment – American Airlines |
4:30 PM | Solve my Problem: https://app.meet.ps/csm-ne |
4:55 PM | Wrap Up and Plan Next Meeting |
5:00 PM | End Meeting |
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