Michigan CSM User Group Meeting

Michigan CSM User Group

Oct 5, 2022, 2:00 – 4:30 PM


About this event

Join us on October 5th at the Michigan Cherwell Service Management (CSM) User Group meeting for a a first look at Neurons for ITSM with converged features from CSM. This will also include what you've all been asking for...a demo! And product use case walk-thru/training. Bonus - we will get to hear from an early adopter of Neurons for ITSM with converged features from CSM. Don't miss out! Register today!

The Michigan CSM (Cherwell Service Management) user group meeting is for, by, and about customers and fosters collaboration among group members. Connect with other CSM administrators and process owners in the Michigan region. Learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Important links for this meeting:

Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators: https://innovators.ivanti.com/forum/c/imug-michigan-cherwell-group

This event is held via Zoom. View Zoom's privacy policy at https://explore.zoom.us/docs/en-us/privacy.html 



Wednesday, October 5, 2022
2:00 PM – 4:30 PM UTC


2:00 PMWelcome, Introductions and Community Updates
2:15 PMA first look at Neurons for ITSM with converged features from CSM
2:50 PMCSM to Neurons for ITSM Early Adopter Presentation - Julia Gray, Oakton Community College
3:20 PMNeurons for ITSM with converged features from CSM
4:25 PMPlan Next Meeting
4:30 PMEnd Meeting


  • Graham Plumb

    Lead Community Program Manager

  • Austin Greca

    Rehmann LLC

    Community Leader

  • Nathan Wallace

    Michigan Supreme Court

    Community Leader

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