IMUG: NY/NJ ISM Group

NY/NJ ISM

Dec 15, 2022, 3:30 – 5:00 PM

ISMITSM

25
RSVPs

About this event

Join us at the upcoming meeting of the IMUG: NY/NJ ISM Group

This Ivanti Service Manager (ISM) user group is led by, for, and about customers and fosters collaboration among group members.

Connect with other ISM users and delegated users around the NY/NJ area. Come see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions for current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion here: https://meet.ps/ism-ny-nj.

Stay in touch with your group between meetings through your exclusive forum IMUG: NY/NJ ISM Group Forum this is the place to ask questions, request help, share your tales of woe or triumph or chill out and chat. 

When

When

Thursday, December 15, 2022
3:30 PM – 5:00 PM UTC

Agenda

3:30 PMWelcome & Introductions
3:45 PMCommunity Updates
4:00 PMACD Workflows and Metrics Presentation
4:30 PMRoundtable Discussion about ACD configurations and metrics
4:55 PMWrap-up/Plan Next Meeting

Organizers

  • Tim Bischoff

    Davis Polk LLP

    Community Leader

  • Graham Plumb

    Lead Community Program Manager

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