IMUG Pacific-Northwest (PNW) ISM User Group Meeting

Pacific Northwest ISM

Sep 7, 2022, 4:30 – 9:00 PM


About this event

Join us at the upcoming meeting of the new IMUG: PNW ISM Group.

This Ivanti Service Manager (ISM) user group is led by, for, and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the PNW region. We meet four times a year to see how other customers are using the platform or how they have solved problems you are working on. Learn about the latest product updates and brainstorm solutions for current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion on the Ivanti Innovators PNW ISM group page.

Use this unique join link for the PNW ISM group if you have not created an account on Ivanti Innovators.

Please note: This is a hybrid live/virtual meeting during which we will use third-party conferencing (MS Teams). MS Teams privacy policy.



Wednesday, September 7, 2022
4:30 PM – 9:00 PM UTC


Ivanti Innovators
Shopping Cart Challenges
Request Offering Triggering
Service Catalog Collaboration
Next meeting


  • David Johnson

    Seattle of Seattle

    Process Engineer

  • Eric Bell

    City of Seattle

    Product Engineer

  • Meghan Woodward-Post

    City of Seattle

    Business Operations Analyst


  • Shannon Burns

    Ivanti User Group Team

  • Tony Pappas

    City of Seattle (Contract #3543)

    ITSM Manager

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