Feb 14, 8:00 – 10:00 AM (UTC)
Join us for the first virtual meeting of the South Africa ITSM User Group in 2024! We will see what's new and what's next? Including another look into the next generation self-service! Find out how the Advanced Mail Monitor enables you to monitor email accounts and perform actions to create or modify business object records, based on the email content.
Join us for the upcoming South Africa ITSM Virtual User Group
This South Africa ITSM Group user group is for, by, and about customers. Connect with other users, administrators and process owners using Ivanti ITSM solutions across South Africa and the world. When we meet we compare how other customers are using the platforms or how others have implemented the same things you’re working on, learn the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.
What makes these Ivanti user group events unique? They are for, by, and about customers. Customers determine the agenda and volunteer to present, and the Ivanti team will support the event—making our events truly customer-driven. We will take short comfort breaks between sessions.
Stay in touch with your group between meetings through your exclusive forum within Ivanti Innovators!
Please note: for those joining the meeting virtually, we will use third party conferencing (MS Teams). MS Teams privacy policy.
Wednesday, February 14, 2024
8:00 AM – 10:00 AM (UTC)
| 8:00 AM | Welcome and introductions |
| 8:05 AM | Ivanti community updates |
| 8:15 AM | Neurons for ITSM / CSM Updates |
| 9:00 AM | Advanced Mail Monitor |
| 10:00 AM | Group discussion / next gen AI |
| 10:30 AM | Meeting ends |
Ivanti
Senior Sales Engineer EXM
Ivanti
Senior Product Manager
Allan Gray Ltd.
Senior Business Analyst
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