Texas CSM IMUG Meeting - Convergence Workshop

Mar 2, 2023, 3:30 – 10:00 PM (UTC)

Texas CSM

Join us on March 2nd, 2023 in Houston, TX for a hands on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform. NOTE: This is an in-person workshop. Don't miss out! Register Today!

CSMITSMNeurons for ITSM

About this event

Join us in Houston on Thursday (March 2nd, 2023), for a hands on Convergence Workshop (Neurons for ITSM with features from Cherwell Service Management). The Ivanti Advantage Learning team will deliver a unique opportunity for you to see and use many of the converged features from CSM in the Ivanti Neurons for ITSM platform for the first time. This hands-on, in-person-only workshop will include a first look at Stored Values and Expressions, One-Steps, Service Catalog, Neurons for ticket classification, Dashboards, and the mobile platform. Don’t miss out! REGISTER TODAY!

Parking and Building Security:

Please, park in the visitor's parking lot located across from Whole Foods. Remember that you’ll need to bring your ID to go through building security. They will validate your ticket when you arrive at the office on the 20th floor and you will receive a parking pass to use going forward.

In-Person Workshop Experience:

Note that this is an in-person workshop in order to allow us to have a collaborative and engaging training experience.

Extra Meeting Info:

When

When

Thursday, March 2, 2023
3:30 PM – 10:00 PM (UTC)

Agenda

3:30 PMWelcome, Introductions and Community Updates
4:00 PMConvergence Update
4:30 PMNeurons for ITSM with features from CSM Training - Keith Oliverson, Ivanti
6:00 PMLunch Break
7:00 PMContinued Training
10:00 PMHappy Hour

Speakers

  • Keith Oliverson

    Ivanti

    Senior Technical Trainer

  • Gary Parker

    Ivanti

    Manager, Product Management

Host

  • Timothy Lagerstrom

    BDO USA

    Manager

Organizer

  • Shannon Burns

    Ivanti User Group Team

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