Texas CSM User Group Meeting

Sep 29, 2023, 3:00 – 5:30 PM (UTC)

Texas CSM

Join us for the Texas CSM user group meeting, where you will get an update on the migration and available options. Sue Barber with MITRE will show their outage application in CSM and come together for a solve-my-problem session focused on Cherwell Service Management. Submit your issues/problems at https://meet.ps/csm-tx beforehand.

CSM

About this event

Join us for the Texas CSM user group meeting on September 29th, 2023 from 10:00 AM to 12:30 PM (CDT). This user group is led by, for, and about customers and fosters collaboration among group members.

Connect with other product administrators and process owners to see how they are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect and learn from each other.

Please note:


When

When

Friday, September 29, 2023
3:00 PM – 5:30 PM (UTC)

Agenda

3:00 PMWelcome, Introduction, Community Updates
3:15 PMOutage Application - Sue Barber, MITRE
3:45 PMMigration Update & Options - Gary Parker, Ivanti
4:00 PMPromote Meeting on UWM Migration Journey
4:15 PMSolve My Problem - submit issues here https://meet.ps/csm-tx
5:15 PMWrap Up - Plan Next Meeting
5:30 PMMeeting Ends

Speakers

  • Sue Barber

    MITRE

    Lead Software Development engineer

  • Gary Parker

    Ivanti

    Manager, Product Management

Facilitators

  • Joshua Tooley

    Texas Christian University (TCU)

    Director of IT Support

  • Shannon Burns

    Ivanti

    Community Program Manager

Organizers

  • Shannon Burns

    Ivanti User Group Team

  • Catherine Stevens

    Texas Department of Public Safety

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