Endpoint Manager user group: Ask the Expert - Troubleshooting Engine Based Agent (EBA)

Jun 25, 3:00 – 4:30 PM (UTC)

UEM Central

Got questions about troubleshooting Engine Based Agent (EBA)? At your regularly scheduled user group meeting, crank up the volume for our Ask the Expert session with your go-to user group rockstar, Paul Hoffmann. Paul will be dropping knowledge bombs, shredding through YOUR questions, and making troubleshooting EBA as smooth as your favorite guitar solo—on a topic YOU voted for!

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Got questions about Ivanti Endpoint Manager’s Engine Based Agent (EBA)? Join our Ask the Expert session with user group superstar, Paul Hoffmann, TRM at Ivanti, and get answers to YOUR questions! This is your chance to dive into everything troubleshooting-related and learn how EBA’s architecture simplifies endpoint management.

What to expect:

  • Practical insights into diagnosing and resolving EBA-related issues.
  • A deeper understanding of how EBA’s modular design isolates problems to keep other components functional.
  • Tips on leveraging EBA’s built-in health monitoring to detect and fix issues automatically.
  • Guidance on optimizing EBA’s security and installation processes to streamline troubleshooting.

Post your questions, challenges, and scenarios here in advance—this session is all about empowering you to confidently tackle endpoint troubleshooting with EBA.

We look forward to answering your questions and helping you make the most of EBA!

About Paul

Paul has been active with Endpoint Manger since 2002 in various guises - from support to Technical account management, and various things in between.

He has worked in all major private & public sectors from small accounts to multi-national 6+ figure device counts.

Consequently, Paul is well acquainted with pretty much all types of dirty laundry / political considerations inside various organisations.

How do I ask my question?

This is how it works: you send us your questions and Paul will answer them live at the virtual meeting on 26th March. Please submit your questions in advance via our dedicated Ask the Expert question board or email them to graham.plumb@ivanti.com

Please note: this event is held via Teams and will be recorded. View Teams privacy policy.

When

When

Wednesday, June 25, 2025
3:00 PM – 4:30 PM (UTC)

Agenda

Introducing Paul and community updates
Your Engine Based Agent (EBA) questions answered by Paul
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Speaker

  • Paul Hoffmann

    Ivanti

    Lead Technical Relationship Manager

Organizer

  • Graham Plumb

    Lead Community Program Manager

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