IMUG: UK ISM User Group 10th March

Mar 10, 2022, 1:30 – 3:30 PM (UTC)

UK ISM

Join us for the upcoming IMUG: UK ISM Group virtual event.

About this event

Join us at the upcoming meeting of the new IMUG: ISM UK User Group

This Ivanti Service Manager (ISM) user group is lead by, for, by and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion here: https://meet.ps/imug_ukism

Please note: This is a virtual meeting during which we will use third party conferencing (MS Teams). MS Teams privacy policy.

When

When

Thursday, March 10, 2022
1:30 PM – 3:30 PM (UTC)

Agenda

Welcome and introductions
Ivanti update
Ticket type conversion - Incident -> SR & SR -> Incident
CMDB - it's not just an asset register
Plan next meeting

Organizers

  • Graham Plumb

    User Group Program Manager

  • Mark Temple

    University Of Glasgow

    UK ISM User Group Community Leader

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