Join us for the upcoming IMUG: UK ISM Group virtual event.
About this event
Join us at the upcoming meeting of the new IMUG: ISM UK User Group.
This Ivanti Service Manager (ISM) user group is lead by, for and about customers and fosters collaboration among group members.
Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.
Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion here: https://meet.ps/imug_ukism
Tuesday, June 7, 2022 12:30 PM – 2:30 PM UTC
Welcome and introductions
Introductions to the group and Ivanti Momentum User Groups (IMUG).
Ivanti update with Alan Taylor - what's new in 2022.2
Extending ISM to other lines of business
How to create an HR Case Management system from scratch.
Plenty of cross-over with ITSM - extending the look, feel and functionality of ISM.
A crash course/landing in XSLT
Learning on the job - getting email updates to work the way you want them to.
Automation without (Ivanti) Automation...
Some quick examples of getting ISM to connect to Active Directory/Exchange to execute requests and also surface information for Service Desk staff.
Plan next meeting
Date, volunteers to present and what do you want to hear at the next meeting?