UK ISM User Group meeting 13th September


Sep 13, 2023, 12:30 – 2:30 PM

During this virtual meeting we'll hear what's new in ISM and then find out how to bulk update records (a hot topic from the last meeting). Lastly, we'll take a look at other use cases for ISM - outside of the IT world!



About this event

Join us at the upcoming meeting of the ISM UK User Group

This Ivanti Service Manager (ISM) user group is led by, for and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion in your private group forum on the Innovators Engage platform here (sign up may be required, if not already joined). Use the platform to stay in touch with your group between meetings...

Please note: This is a virtual meeting during which we will use third party conferencing (MS Teams). MS Teams privacy policy.



Wednesday, September 13, 2023
12:30 PM – 2:30 PM UTC


Welcome and introductions
Ivanti update
Bulk record updates
Other uses for ISM!
Open forum questions
Plan next meeting and meeting ends


  • Emma Dickson


    Product Manager

  • Kenny Whyte

    University of Glasgow

    ISM Administrator

  • Alasdair Ronertson



  • Graham Plumb

    User Group Program Manager

  • Mark Temple

    University Of Glasgow

    UK ISM User Group Community Leader

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