UK ISM User Group meeting - 31st July 2024


Jul 31, 12:30 – 2:30 PM

During this virtual meeting there will be our regular product update, a presentation revolving around email listeners from Jason at BCD Travel and the usual time for your discussion points.



About this event

Join us at the upcoming meeting of the ISM UK User Group

This Ivanti Service Manager (ISM) user group is led by, for and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's open forum discussion here!

Please note: This is a virtual meeting during which we will use third party conferencing (MS Teams). MS Teams privacy policy.



Wednesday, July 31, 2024
12:30 PM – 2:30 PM UTC


Welcome and introductions
Ivanti update
Get a grip on your email listeners!
Open forum discussion / questions
Next meeting planning and wrap-up
Meeting ends


  • Jason Galvin

    BCD Travel

    Senior ITSM Tool Developer

  • Aaron Alexander


    Principal Sales Engineer


  • Mark Temple

    University Of Glasgow

    Assistant Director Service Management


  • Graham Plumb

    User Group Program Manager

  • Mark Temple

    University Of Glasgow

    UK ISM User Group Community Leader

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