UK ISM User Group meeting 18th April


Apr 18, 2023, 12:30 – 2:30 PM

Join us for the first, virtual meeting of your group in 2023. How important is self-service design? Steve Parker from Ivanti will show you some quick ways to improve your customer's experience of the self-service portal. Share your self-service designs and ask your questions in this interactive discussion!



About this event

Join us at the upcoming meeting of the ISM UK User Group

This Ivanti Service Manager (ISM) user group is lead by, for and about customers and fosters collaboration among group members.

Connect with other ISM administrators and process owners around the UK. We meet four times a year to see how other customers are using the platform or how others have solved problems that you are working on. Learn about the latest product updates and brainstorm solutions on current projects. This customer-driven group is an exceptional opportunity for customers to connect with and learn from each other.

Roundtable discussions: part of the meeting is an opportunity to start discussions, ask questions, help solve each other's problems and find out what people are currently working on. Please submit any questions you would like to cover as part of the group's roundtable discussion here:

Please note: This is a virtual meeting during which we will use third party conferencing (MS Teams). MS Teams privacy policy.



Tuesday, April 18, 2023
12:30 PM – 2:30 PM UTC


Welcome and introductions
Ivanti update
Improve your self-service UI
Open forum questions
Plan next meeting


  • Graham Plumb

    User Group Program Manager

  • Mark Temple

    University Of Glasgow

    UK ISM User Group Community Leader

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