New CSM Administrators Group Meeting

CSM Central

Oct 4, 2022, 3:00 – 4:30 PM


About this event

Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As a new administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from experienced administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.

Remember this is your meeting; submit your topics/questions for the roundtable discussion here:

8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. BST

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Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.



Tuesday, October 4, 2022
3:00 PM – 4:30 PM UTC


Welcome, Introductions, and Community Updates
Self-Service Portal: updates
Knowledge solutions
Roundtable discussions


  • Graham Plumb

    User Group Program Manager

  • Yvonne Seidnawi

    User Group Team

  • Shannon Burns

    Lead Community Program Manager

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