May 30, 2023, 3:00 – 4:30 PM (UTC)
Join other CSM administrators to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM. Today we will be collaborating to solve a real SLA issue and then start to unravel the onboarding mystery by taking a look at an onboarding mApp: its set up and functionality.
Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.
Remember this is your meeting; submit your topics/questions for the roundtable discussion here: https://meet.ps/newadmin
8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT
Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.
Tuesday, May 30, 2023
3:00 PM – 4:30 PM (UTC)
| 3:00 PM | Welcome, Introductions, and Community Updates |
| 3:15 PM | CSM product update |
| 3:30 PM | Solve my problem |
| 4:00 PM | Onboarding |
| 4:30 PM | Meeting Ends |
Excalibur
Consultant
Ivanti
Manager, Product Management
Ivanti
Community Program Manager
Ivanti
Customer Advocacy Manager
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