Sep 26, 2023, 3:00 – 4:30 PM (UTC)
Join other CSM administrators to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM. Today we continue to unravel the onboarding mystery by taking a look at how Highmark have modified the onboarding mApp to fit their specific process.
Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.
Remember this is your meeting; submit your topics/questions for the roundtable discussion here: https://meet.ps/pkqkkrr7
8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT
Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.
Tuesday, September 26, 2023
3:00 PM – 4:30 PM (UTC)
| 3:00 PM | Welcome, Introductions, and Community Updates |
| 3:15 PM | CSM product update |
| 3:30 PM | Onboarding...continued! |
| 4:00 PM | Uncovered: pre and post One-Steps |
| 4:30 PM | Meeting Ends |
Ivanti
Manager, Product Management
Highmark
IMUG Pennsylvania Community Leader
Ivanti
Community Program Manager
Ivanti
Customer Advocacy Manager
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