CSM Administrators user group meeting

Feb 27, 4:00 – 5:30 PM (UTC)

CSM Central

Join CSM administrators across the world to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM. Today, how Contact Energy have removed the load of mundane tasks from the Service Desk through automation. Topics will include extended Service Catalogue Template functionality, approval actions and use of PowerShell scripts via Active Directory.

CSMITSM

About this event

Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.

8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT

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Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.

When

When

Tuesday, February 27, 2024
4:00 PM – 5:30 PM (UTC)

Agenda

4:00 PMWelcome, Introductions, and Community Updates
4:15 PMHow Garth has streamlined mundane tasks through automation at Contact Energy
5:15 PMRound table discussions
5:30 PMMeeting Ends

Speaker

  • Garth Plank

    Contact Energy Limited

    Senior Solution Specialist

Facilitator

  • Graham Plumb

    Ivanti

    Community Program Manager

Organizers

  • Graham Plumb

    User Group Program Manager

  • Shannon Burns

    Lead Community Program Manager

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