Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.
Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.
Tuesday, February 27, 2024 4:00 PM – 5:30 PM UTC
Welcome, Introductions, and Community Updates
Updates, fixes, community platforms.
How Garth has streamlined mundane tasks through automation at Contact Energy
Garth from Contact Energy in New Zealand has removed the load of mundane tasks from the Service Desk through automation. Topics will include extended Service Catalogue Template functionality, approval actions and use of PowerShell scripts via Active Directory. This will be a system demo (using a test system).
Round table discussions
Whatever's on your mind in your CSM Administrator role. Bring your questions for the experts - you!