CSM Administrators user group meeting

Apr 30, 3:00 – 4:30 PM (UTC)

CSM Central

Join CSM administrators across the world to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM. Today, Take a look behind the scenes: see how Contact Energy have personalised their dashboards for more efficient ticket views. We'll have a look at design, queries, widgets and, of course, what they tell us! Then show us how you use dashboards too.

CSMITSM

About this event

Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.

8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT

If you have topics of conversation for the group, please submit them in advance, here.

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Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.

When

When

Tuesday, April 30, 2024
3:00 PM – 4:30 PM (UTC)

Agenda

Welcome, Introductions, and Community Updates
How Garth has set up Contact Energy's dashboards
Round table discussions
Meeting Ends

Speaker

  • Garth Plank

    Contact Energy Limited

    Senior Solution Specialist

Facilitator

  • Graham Plumb

    Ivanti

    Community Program Manager

Organizers

  • Graham Plumb

    User Group Program Manager

  • Shannon Burns

    Lead Community Program Manager

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