CSM Administrators user group meeting

CSM Central

Sep 26, 2023, 3:00 – 4:30 PM

CSMITSM

84
RSVPs

About this event

Please join us for the Cherwell Service Management (CSM) Administrators Group meeting. As an administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from other administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.

Remember this is your meeting; submit your topics/questions for the roundtable discussion here: https://meet.ps/pkqkkrr7

8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT

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Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.

When

When

Tuesday, September 26, 2023
3:00 PM – 4:30 PM UTC

Agenda

3:00 PMWelcome, Introductions, and Community Updates
3:15 PMCSM product update
3:30 PMOnboarding...continued!
4:00 PMUncovered: pre and post One-Steps
4:30 PMMeeting Ends

Speakers

  • Gary Parker

    Ivanti

    Manager, Product Management

  • Rob Knox

    Highmark

    IMUG Pennsylvania Community Leader

Facilitators

  • Graham Plumb

    Ivanti

    Community Program Manager

  • Yvonne Seidnawi

    Ivanti

    Customer Advocacy Manager

Organizers

  • Graham Plumb

    User Group Program Manager

  • Yvonne Seidnawi

    User Group Team

  • Shannon Burns

    Lead Community Program Manager

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