Our story: a migration journey from CSM to Neurons for ITSM

Oct 11, 2023, 3:00 – 4:30 PM (UTC)

CSM Central

Join us on October 11 to hear about the University of Wisconsin-Milwaukee's migration journey from CSM to Neurons for ITSM and hear about Fareway Stores, Inc.'s migration process. Learn about preparation steps, gotchas, tips and recommendations, and the benefits of moving from CSM to Neurons for ITSM.

About this event

Don't miss out on this unique opportunity on October 11, 2023, to listen to JJ Stenitzer with the University of Wisconsin Milwaukee discuss their journey as they migrated from CSM to Neurons for ITSM. Learn about preparation steps, gotchas, tips and recommendations, and the benefits they have seen having moved from CSM to Neurons for ITSM.

We also will hear from Steve Clime with Fareway Stores talk about why they decided to start their migration and gain valuable tips and tricks early on in the migration process.

Please note: This is a virtual meeting during which we will use third-party conferencing (MS Teams). MS Teams privacy policy.

This special user group meeting will be recorded and made available to registrants within five days after the meeting. Please direct specific questions to the user group leader facilitating the event.

When

When

Wednesday, October 11, 2023
3:00 PM – 4:30 PM (UTC)

Agenda

3:00 PMWelcome
3:05 PMMigration journey from CSM to Neurons for ITSM
4:30 PMMeeting Ends

Speakers

  • JJ Stenitzer

    University of WI-Milwaukee

    ITSM Manager

  • Steve Clime

    Fareway Stores

    ITIL Architect

Organizers

  • Graham Plumb

    User Group Program Manager

  • Shannon Burns

    Lead Community Program Manager

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