Jan 25, 2022, 4:00 – 6:00 PM (UTC)
Join other CSM administrators to discuss challenges and objectives, learn tips and tricks, and get guidance on working day-to-day in CSM.
Please join us for the New Cherwell Service Management (CSM) Administrators Group meeting.
As a new administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from experienced administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments.
Remember this is your meeting; submit your topics/questions for the roundtable discussion here: https://meet.ps/newadmin
Please note that we have extended this meeting to two hours, due to the amazing amount of content requested!
8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. GMT
Tuesday, January 25, 2022
4:00 PM – 6:00 PM (UTC)
| 4:00 PM | Welcome, Introductions, and Community Updates |
| 4:10 PM | Implementation of Knowledge Centered Support (KCS) |
| 4:30 PM | Satisfaction Survey Merry-go-round |
| 5:00 PM | MS Teams Integration |
| 5:30 PM | Roundtable Discussion (open forum) |
| 5:55 PM | Plan Next Meeting |
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