Please join us for the New Cherwell Service Management (CSM) Administrators Group meeting. As a new administrator, you understand the value of having a place to ask questions, discuss challenges and objectives, learn the best tips and tricks from experienced administrators, get guidance on working day-to-day in Cherwell Service Management, and share accomplishments. Remember this is your meeting; submit your topics/questions for the roundtable discussion here: https://meet.ps/newadmin 8 a.m. PT | 9 a.m. MT | 10 a.m. CT | 11 a.m. ET | 4 p.m. BST Please note: This meeting will be recorded and made available to registrants. Please direct specific questions to the user group leader facilitating the event.
Tuesday, July 12, 2022
3:00 PM – 4:30 PM UTC
3:00 PM | Welcome, Introductions, and Community Updates |
3:15 PM | Self-Service Portal: it's all about your customer's experience! |
4:00 PM | Roundtable Discussion (open forum) |
4:25 PM | Plan our next endeavor and close |